Lic. Adolfo Lopez Mateos International (TLC)
65.6
km
Underground
Air Terminal200 m
Romero Rubio
1.0
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Late Night Dining
“Having a restaurant open at 10 PM was a lifesaver! It allowed us to grab a bite after a long day of travel, which was perfect since other nearby options were closing.” view full review
Spacious & Clean
“The room exceeded my expectations with its cleanliness and spacious layout. It had all the essential amenities you would want, making the stay very comfortable.” view full review
Quick Airport Shuttle
“The airport shuttle service was fantastic, taking only about 10 minutes to reach the terminal. It made my travel plans much smoother during an unexpected delay.” view full review
High Standard Bathroom
“The bathroom was truly impressive, featuring high standards of cleanliness and modern fixtures. It felt like a luxurious escape after a long day.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Soundproofed rooms
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard Puerto Aereo 390 Colonia Moctezuma 2Da Seccion,
Mexico City,
Mexico,
15530,
Federal District
Map view
street view
Boulevard Puerto Aereo 390 Colonia Moctezuma 2Da Seccion,
Mexico City,
Mexico,
15530,
Federal District
City landmarks
Opera House
Palacio de Bellas Artes
5.5
km
Eje Central Lázaro Cárdenas 2
Torre Latinoamericana
5.4
km
Church
Basilica of Our Lady of Guadalupe
6.4
km
Spa Centre
Banos Medicinales del Penon
600 m
Granjas
Estadio Alfredo Harp Helu
3.3
km
Museum
Templo Mayor Museum
4.4
km
Iglesia Santos Reyes
810 m
Church
Parroquia De Los Santos Reyes
820 m
Mercado de Penon de los Banos
850 m
Terminal 2
Sala de Exposiciones de la Terminal 2 del Aeropuerto Internacional Benito Juarez
2.8
km
Iglesia La Ascension del Senor
1.1
km
Shadow D Luffy
1.1
km
Rodriguez Brothers Racetrack
3.1
km
Virgen y Cristo Madre e Hijo
1.3
km
Blue Life
1.3
km
Angeles en el cielo
1.3
km
Virgen Maria Madre de Dios
1.3
km
Ave Maria
1.3
km
Flor Azul
1.3
km
Puerquito Pepepelos
1.3
km
Capilla de la Virgen en Rejas
1.4
km
Market
Mercado Col. Federal
1.4
km
Mercado colonia Federal
1.4
km
Alce
1.4
km
Caballo Poni
1.4
km
Koala
1.4
km
Carpa Iluminada
1.5
km
Santuario Santo
1.5
km
Estrella 8 picos
1.5
km
Osito
1.5
km
Nearby
Spa Centre
Banos Medicinales del Penon
580 m
Restaurants
Gior & Gior Pizzas
160 m
Blvd. Puerto Aereo No.388 Next to Hotel WE and Airport Hotel
Fiesta Inn
290 m
Blvd. Puerto Aereo 502 Col. Moctezuma 2a. Secc
Restaurante old jack steak house
450 m
Blvd.puerto aereo #362
La Buena Tierra
580 m
Avenida Capitan Carlos Leon S/N Colonia Penon de Los Banos Ven
Caipirinha Churrascaria Balbuena
530 m
Calle Boulevard Puerto Aereo 47 corner of Av. 6
La Mansion
890 m
Terminal 1 llegadas Internacionales Aeropuerto Internacional de la Ciudad de México
The Grand Lounge Elite
900 m
Av Capitan Carlos Leon Terminal 1
Bistrot Mosaico
1.0
km
Aeropuerto Internacional de la Ciudad de Mexico
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Excellent dining experience
Modern and clean rooms
Not ideal neighborhood surroundings
Some staff lacking friendliness
7.4/10
Very good
Rooms
7.3
Location
7.3
Service
7.8
Dining
7.1
Guest reviews
7.4/10
based on 12 reviews
3.5/5
based on 588 reviews
8.1
8.1/10 based on 5391 reviews
#143 of 456 hotels in Mexico City based on Tripadvisor
Cynthia
United States,
May
2024
7.8/10
I stayed at this hotel which offered small but reasonably priced suites. The facilities were good, though it was a bit noisy. I appreciated having an iron, ironing board, and a safe in the room, but the absence of a real window was a drawback.
Rooms
7.0
The rooms were small but cozy, offering essential amenities like an iron, ironing board, and a safe. However, the noise levels were a bit bothersome.
Service
9.0
The service was excellent from the start. The staff were incredibly friendly and made sure everything was well-explained. The restaurant staff were attentive, and room service was prompt and efficient. It was a delightful experience overall, but the insistence on both guests signing registration papers was a bit redundant.
Location
8.0
The location of the hotel was very convenient, especially for overnight stays during transit. It was close to the airport, allowing easy access, though the immediate vicinity lacked dining options and seemed a bit sketchy.
Dining
7.0
The dining experience was satisfactory, with a good selection available. However, the breakfast service before 7:00 am was limited to a basic 'box lunch. ' After 7:00 am, there were great Mexican food options, and the extended serving hours until 11:00 am were appreciated.
Facilities
8.0
The hotel offered necessary facilities for a comfortable stay, including dry cleaning, laundry services, and tours/ticket assistance. Overall, the facilities provided added convenience to the experience.
Ian
United Kingdom,
January
2024
7.6/10
The hotel offers clean, modern rooms with amazing shrimp tacos and a Mexican touch. The location, although close to the airport, is not in the best neighborhood. The service is attentive and actively resolves issues, but some staff members lack friendliness. The dining experience is excellent, although serving times could be improved for early travelers. Overall, the hotel provides good value for the price paid.
Rooms
8.0
My room was clean, modern, quiet, and nicely decorated. I enjoyed the amazing shrimp tacos served there. The staff kindly explained everything in English.
Service
7.0
The service was excellent overall. The staff actively solved issues and worked closely with customers. However, there were instances where some staff members were not as helpful or nice.
Location
6.0
Despite being close to the airport, the surrounding neighborhood is not the most attractive. The hotel carries the Ramada name, reflecting its first-class status.
Dining
9.0
The dining experience was amazing, with delicious grilled fish available. However, it would be beneficial if they started serving earlier for guests with early travel plans.
Facilities
8.0
The hotel offers dry cleaning, laundry services, and tours/ticket assistance, enhancing the overall guest experience.
Excellent dining experience
Not ideal neighborhood surroundings
Peter
United Kingdom,
November
2023
6.6/10
The hotel is conveniently located right across the airport, making it a great choice for those needing a place near the airport. The rooms were clean and spacious, but there was a slightly dampy smell. The service was friendly but had some lapses in attention to detail. Dining was a mixed experience with some issues in food quality. The location is excellent for airport proximity, but lacks the charm it once had.
Rooms
7.0
The rooms were clean and spacious, but there was a dampy smell.
Service
6.0
The service was friendly but had some lapses in attention to detail.
Location
8.0
The hotel is conveniently located right across the airport, making it a great choice for those needing a place near the airport.
Dining
5.0
Dining was a mixed experience with some issues in food quality.
Facilities
7.0
Facilities were basic and in line with the price.
Douglas
United States,
November
2023
7.4/10
My stay at the hotel was overall pleasant. The rooms were clean and comfortable, the staff was friendly and attentive, and the location was convenient for my needs. However, there were some issues with the door lock in the room and the cleanliness of the pool left something to be desired.
Rooms
8.0
The rooms were spacious for European standards, with a comfy bed and a hot/pressured shower.
Service
9.0
The staff went above and beyond to ensure we had an English-speaking cab driver and were incredibly attentive and friendly.
Location
7.0
The location was great for the airport, but the pool seemed like it hadn't been cleaned very regularly.
Dining
6.0
The dining options were good after 7:00 am, but the 'box lunch' replacement was not the best.
Facilities
7.0
The facilities were basic, but satisfactory.
John
United States,
October
2023
7.2/10
The hotel is a mixed bag with clean and spacious rooms but some drawbacks like worn towels and a stained bed sheet. The service is polite and professional, but the dining options can be limited. The location is convenient for airport travelers with early or late flights, though not recommended at night due to safety concerns.
Rooms
7.0
The rooms were clean, spacious, and had all the amenities you're looking for in an airport hotel.
Service
8.0
The service was well trained, polite, and professional.
Location
8.0
The location is convenient for travelers with early/late flights and very easy to get to the airport with the free shuttle.
Dining
6.0
The dining options were limited with breakfast only served at 7 am.
Facilities
7.0
The facilities were satisfactory for a short stay.
Alexander
United States,
October
2023
6.6/10
My stay at the hotel was a mix of positive and negative aspects. The location was perfect for a short overnight stay with easy access to the airport, but the surrounding area felt a bit unsafe, especially at night. The service was efficient and professional, despite some initial hiccups with finding my reservation. The dining options were decent, offering a variety of choices but not tailored to everyone's tastes. The rooms, while quiet, were showing some signs of age and needed maintenance. Overall, the value for money was reasonable, but there were areas that needed improvement.
Rooms
6.0
The rooms, although quiet, showed some signs of aging and had a few faults that needed to be addressed. They were adequate for a one-night stay.
Service
7.0
The service I received was mixed; while the staff was friendly, competent, and efficient in the check-in and check-out processes, there were initial issues with locating my reservation. The English-speaking staff made communication easier.
Location
5.0
The hotel's location was very convenient for travelers with early or late flights, being close to the airport with a free shuttle service. However, the surrounding neighborhood felt unsafe, especially at night.
Dining
7.0
The dining experience offered a variety of choices and was generous in portion sizes, but not necessarily tailored to all tastes. The food was okay overall.
Facilities
8.0
The hotel offered dry cleaning, laundry services, and tour/ticket assistance, enhancing the overall stay despite minor facility improvements needed.
convenient location
unsafe neighborhood
Mike
United Kingdom,
September
2023
7.8/10
The hotel is perfectly located near the airport with convenient transport options, but the surroundings are not the most attractive. The rooms are well-equipped with necessary facilities, but the noise from a nearby service elevator can be disruptive. The service is exceptional, with friendly staff offering great assistance, although some amenities like shuttle services may not always be available. The dining options are satisfactory, but some items like cappuccino may come at an extra charge. Despite some drawbacks, the overall value for money is decent.
Rooms
7.0
The rooms had all necessary facilities and a small fridge to keep drinks cold, but the noise from the service elevator during the day was bothersome.
Service
9.0
The service from the staff was super friendly and helpful, from cleaning services to assistance in contacting the hotel for various needs.
Location
8.0
The location is very good due to proximity to the airport and frequent transport options, although the surrounding neighborhood lacks appeal.
Dining
7.0
The dining experience in the lobby was fine, but certain items like cappuccino were additional charges, impacting the overall experience.
Facilities
8.0
The hotel offers various facilities like dry cleaning, laundry services, and tours/ticket assistance to enhance the stay.
Friendly staff
Service elevator noise
Edward
United Kingdom,
August
2023
8.0/10
For a short stay, the hotel offered a spacious room with a comfy bed and all the essentials for a pleasant experience. However, there was a large stain on the bed sheet and worn towels. The staff, from the airport personnel to the shuttle driver, reception, and bellman, were all super helpful and kind, making the service top-notch. The location, right by the airport, was perfect for my needs though the rates could be more reasonable for Canadians. The dining experience at the hotel restaurant offered tasty options starting as early as 7 am. The facilities were well-maintained and convenient for travelers with early or late flights.
Rooms
7.0
The room was very spacious with a comfy bed and everything needed for a pleasant stay.
Service
9.0
The staff, including the lady at the T2 hotel office, were super helpful, friendly, and kind.
Location
8.0
The hotel's location right by the airport was perfect for my needs.
Dining
8.0
The dining experience at the on-site restaurant offered tasty meals with lots of options starting early in the morning.
Facilities
8.0
The facilities were convenient for travelers with early or late flights.
Joe
United Kingdom,
June
2023
7.2/10
The hotel was very close to the airport, clean, and offered welcoming service. However, the room lacked some essentials and had issues with the air conditioning. The dining options were limited but decent after 7:00 am.
Rooms
7.0
The room was quite large and very clean, which was great. However, it was not fully prepared with missing amenities like water bottles and had uncomfortable pillows. The air conditioner stopped working on the second day.
Service
8.0
The service was very welcoming as soon as I arrived, and the staff was friendly and helpful throughout my stay.
Location
6.0
The hotel's proximity to the airport was convenient, making it a good choice for travelers. However, there were some unpleasant odors around the location.
Dining
7.0
The dining experience was limited before 7:00 am, but the options improved later. It was decent overall.
Facilities
8.0
The hotel offers dry cleaning, laundry services, and assistance with tours and tickets for added convenience.
Danny
United States,
June
2023
8.2/10
Staying at this hotel was a real treat! The rooms were spacious by European standards, the bed was so comfy, and the shower was hot and had great water pressure. The wooden floor in the room looked just like the photos. The staff was incredibly nice, friendly, and super helpful. However, I did find the dining experience a bit lacking before 7:00 am, with just a 'box lunch' available. Despite these minor issues, the overall stay was fantastic.
Rooms
9.0
The room was the quietest we have ever experienced in an airport hotel, spacious, and had a comfy bed.
Service
7.0
The service was welcoming with staff present at the reservation desk. However, the focus seemed more on tips than on service.
Location
8.0
The location was perfect for us and ideal, but I didn't feel safe walking in the local neighborhood to public transport.
Dining
8.0
The dining experience was sumptuous, offering a variety of foods such as bread, cereals, juices, traditional Mexican dishes, as well as homemade pastries.
Facilities
9.0
The hotel facilities were top-notch and offered services like dry cleaning, laundry, and tours/ticket assistance.
friendly staff
limited breakfast options
Eric
United States,
June
2023
7.2/10
The hotel had a convenient location near the airport and a nice shuttle service. The rooms were clean but poorly heated, and the service was a mix of helpfulness and intrusiveness. The dining was delicious, starting early, and the amenities were satisfactory. However, the pool maintenance seemed lacking at times.
Rooms
7.0
The room was immaculate but lacked warmth as it struggled to go beyond 19 degrees.
Service
6.0
The service was a bit aggressive in approach but overall nice and helpful.
Location
8.0
The hotel is right next to the airport with a frequent 24/7 shuttle service; a great choice for easy access.
Dining
8.0
The dining experience was delightful, especially with tasty Mexican food starting early in the morning.
Facilities
7.0
Amenities were satisfactory with laundry, dry cleaning, and tours service available.
Adam
United Kingdom,
May
2023
7.8/10
I had a pleasant stay at the hotel, with clean and spacious rooms equipped with tea/coffee facilities. The bathroom was modern and well-appointed, although breakfast service started a bit late at 7 am. The hotel was quiet, and I appreciated the coffee machine and bottled water in the room.
Rooms
8.0
My room was very clean and had all the necessary amenities. The bed was firm and comfortable.
Service
9.0
The staff was friendly and actively engaged in assisting customers. I had a complicated issue that was efficiently resolved by the staff going the extra mile.
Location
7.0
The hotel's proximity to the airport and the free shuttle service made it very convenient for my travels. The neighborhood surroundings may not be the most attractive, but the hotel ensured a comfortable and safe environment adhering to health precautions.
Dining
7.0
I found the dining experience quite good, with tasty food options. The pricing was reasonable, making it a suitable choice for travelers with connecting flights.
Facilities
8.0
I appreciated the steps taken by the staff to ensure guest comfort and health safety measures. The facilities met my expectations for an enjoyable stay.
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